Privacy Policy
Xanthea PRIVACY POLICY
VERSION: 4.0
PUBLISHED: 23 January 2025
At MW Services Limited, we are committed to protecting and respecting your privacy and maintaining the confidence and trust of our customers. This privacy policy (“Privacy Policy”) explains how your personal information is collected, why it is collected and how it is kept secure.
This Privacy Policy governs the manner in which MW Services Limited and other companies in the MW Services Group (“MW Services Group”) collect, use, maintain and disclose information collected from users (each, a “User“) of Xanthea through https://www.xanthea.ca and any subdomains, subpages, successor sites or any application accessible via our website (the “Website“). This Privacy Policy applies to the Website and all products and services offered through the Website.
This policy applies to information we collect:
Through the Website;
In email, text, or other electronic messages between you and the Website;
Through mobile and desktop applications you download from this Website or otherwise, which
provide dedicated
non-browser-based interaction between you and the Website; and
When you interact with our advertising and applications on third-party websites and services, if
those applications
or advertising include links to this policy.
This Privacy Policy does not apply to information:
That we may collect offline or through any other means; or
That any third party may collect, including through any application or content (including
advertising) that may link
to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your
information and how we
will treat it. If you do not agree with our policies and practices, your choice is not to use
our Website. By
accessing or using this Website, you agree to this Privacy Policy. This policy may change from
time to time (see
“Changes to This Privacy Policy” below). Your continued use of this Website after we make
changes is deemed to be
acceptance of those changes, so please check the policy periodically for updates.
DATA CONTROLLER
This Privacy Policy is issued on behalf of the MW Services Group so when we mention “MW
Services”, “we“, “us” or
“our” in this Privacy Policy, we are referring to the relevant company in the MW Services Group
responsible for
processing your data.
The data controller responsible for processing data collected through your use of the Website
(including any data
you may provide through the Website when you purchase a product or service or take part in a
promotion or
competition) is MW Services Limited, having its registered address at Sovereign House 4
Christian Road, Douglas,
Isle Of Man, Im1-2sd (the “Data Controller”).
TYPE OF INFORMATION WE COLLECT AND HOW LONG WE WILL RETAIN THAT INFORMATION
Types of data collected – We collect two basic types of information – personal information (as
defined below) and
anonymous information (as defined below) – and we may use personal and anonymous information to
create a third type
of information, aggregate information (also defined below; see “Definitions”).
For example, we collect:
contact details, such as your first name and surname, email address, residential address and
mobile or other phone
numbers;
personal information such as gender, age, age range or your image;
account login details, including your username, password and pictures associated with your
profile;
transaction information you provide when you make a purchase, request a redemption or otherwise
use our Website or
contact customer service, such as your postal address, phone number and payment or redemption
information including
banking and financial details, credit card details and bank account statements;
information sent bilaterally or within a small group using text message, live chat, post or
other similar methods of
communication;
information we obtain from a third party, such as a site or platform provider (including
Facebook), about your use
of or interest in our services;
location information, including location information provided by a mobile or other device
interacting with our
Website, or associated with your IP address, where we are permitted by law to process this
information;
activity, technical and device information about your use of our Website, such as the content
you view, the time and
duration of your visit on our Website, how often you use our services, how you first heard about
our Website, your
preferences and information about your interaction with the content offered through our Website,
your hardware
model, device type, other unique device identifiers, operating system version, browser type and
IP address; and
Social Security Number, or other form of government-issued identification, where we are required
to do so for tax or
other legal reasons, such as “know your customer” or anti-money laundering requirements.
How long we retain data – We will retain your information for the period of time required to
fulfil the purposes
outlined in this Privacy Policy unless a longer retention period is required or permitted by
law. For California
Residents, we provide the below table which details the categories of personal information (as
defined by California
law) collected or processed in the last 12 months and how long we intend to retain that
information.
Category Examples Collected Data Retention Length
A. Identifiers. A real name, alias, postal address, unique personal identifier, online
identifier, Internet Protocol
address, email address, account name, Social Security number, driver’s license number, passport
number, or other
similar identifiers. YES 3 years
B. Personal information categories listed in the California Customer Records statute (Cal. Civ.
Code § 1798.80(e)).
A name, signature, Social Security number, physical characteristics or description, address,
telephone number,
passport number, driver’s license or state identification card number, insurance policy number,
education,
employment, employment history, bank account number, credit card number, debit card number, or
any other financial
information, medical information, or health insurance information.
Some personal information included in this category may overlap with other categories.
YES 3 years
C. Protected classification characteristics under California or federal law. Age (40 years or
older), race, color,
ancestry, national origin, citizenship, religion or creed, marital status, medical condition,
physical or mental
disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth
and related medical
conditions), sexual orientation, veteran or military status, genetic information (including
familial genetic
information). YES 3 years
D. Commercial information. Records of personal property, products or services purchased,
obtained, or considered, or
other purchasing or consuming histories or tendencies. YES 3 years
E. Biometric information. Genetic, physiological, behavioral, and biological characteristics, or
activity patterns
used to extract a template or other identifier or identifying information, such as,
fingerprints, faceprints, and
voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep,
health, or exercise data.
NO 3 years
F. Internet or other similar network activity. Browsing history, search history, information on
a consumer’s
interaction with a website, application, or advertisement. YES 3 years
G. Geolocation data. Physical location or movements. YES 3 years
H. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information. NO
I. Professional or employment-related information. Current or past job history or performance
evaluations. NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20
U.S.C. Section 1232g, 34
C.F.R. Part 99)). Education records directly related to a student maintained by an educational
institution or party
acting on its behalf, such as grades, transcripts, class lists, student schedules, student
identification codes,
student financial information, or student disciplinary records. NO
K. Inferences drawn from other personal information. Profile reflecting a person’s preferences,
characteristics,
psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and
aptitudes. NO 3 years
HOW WE COLLECT YOUR INFORMATION/SOURCES OF INFORMATION
We collect information that Users provide to us in a variety of ways, including when Users visit
our Website,
register on the Website, purchase products on our Website, respond to a survey, fill out a form,
and in connection
with other activities, services, features or resources we make available on our Website.
In addition to collecting information via our Website, we collect information from Users by
telephone, video or in
correspondence (including email, live chat, mail, text message or social media). All telephone
or video calls
between Users and MW Services Group representatives may be recorded for training, quality
control and compliance
purposes and by continuing with any such call you consent to it being recorded.
We also collect information about your use of our products and services through a variety of
technologies that are
present when you visit our Websites or use our applications on third party sites or platforms
(whether or not you
are logged in or registered) including cookies, flash cookies, pixels, tags and application
program interfaces
(“API”). Please see the section entitled “Personal Data Collected via Technology” below for
further information.
Analytics tools are also used by us to collect information, including when you visit our Website
or use our
applications or services on third party sites or platforms.
Finally, we also use trusted sources to update or supplement the information you provided, or we
collected,
including in order to verify or validate information (for example, postal address, documentation
and names).
HOW WE USE COLLECTED INFORMATION
The Data Controller is responsible for and may use your information for the purposes described
in this Privacy
Policy. Other members of MW Services Group may access your information where they act on behalf
of the Data
Controller as a data processor for the purposes described in this Privacy Policy. In summary, we
use the information
collected to operate our Website and to provide our products and services, to facilitate your
financial
transactions, to respond to your questions and to fulfil all applicable regulatory requirements
such as anti-fraud
checks and other checks required by applicable anti-money laundering and other legislation.
In accordance with applicable law and any elections made available to you, MW Services Group may
collect and use the
information of Users for the following specific purposes:
To provide and manage the services you request – This includes, for example, processing your
registration and
setting up and looking after your account, including checks made to guard against fraud.
To improve customer service and our services – Information you provide helps us respond to your
customer service
requests more efficiently; we may use feedback you provide to improve our products and
services.
To process payments – We may use the information Users provide about themselves when making a
purchase or placing an
order to service that purchase or order (including to satisfy our customer due diligence
requirements and to
establish the source of funds where necessary). We do not share this information with third
parties except to the
extent necessary to provide the service.
To personalize user experience – We may use information which has been aggregated to understand
how our Users as a
group use the services and resources provided on our Website.
To contact you about our services – For example by email, live chat, mail or social media; to
manage promotions and
competitions you choose to enter. We may periodically contact you with offers and information
about our products and
services, including in connection with your accounts, promotions, contests, online surveys, new
features that you
are entitled to access, and other important information. As set out in clause 13, provision of
your telephone
information, will be deemed as your consent to receive text messages sent by automatic telephone
dialling systems.
Consent to receive direct advertising is not a condition of purchase.
To send important notices to you – From time to time, we may send important notices to you, such
as communications
about purchases you have made, or legal notices regarding the changes to our terms and
conditions or other policies.
This information is important to your interactions with us and you acknowledge that you may not
opt-out of receiving
these communications.
To comply with our legal and regulatory obligations – We may use information we collect about
you to assess your
social gaming activity for responsible social gaming purposes, for taxation purposes, to comply
with fraud and
anti-money laundering laws (including to establish the source of funds where a transaction is
involved) or to comply
with any other legal or regulatory obligations (including the detection, investigation and
prevention of activity
that violates our terms and conditions or that may be illegal).
To offer alternative dispute resolution services – We may provide information we collect about
you to our third
party partner for the specific purpose of resolving any disputes that have not been
satisfactorily resolved through
our internal processes.
We do not use automated decision making within the meaning of European data protection laws.
PERSONAL DATA COLLECTED VIA TECHNOLOGY
When you interact with our Website, we try to make that experience simple and useful. We and our
partners use
industry standard identifiers, such as cookies or other similar technologies.
Our Website may use technologies to enhance User experience. These technologies are small files
that are placed on
your computer, tablet, mobile phone or other devices when you visit a website. They allow us to
record certain
pieces of information whenever you visit or interact with the website.
The following are examples of these types of technologies:
Cookies – These are small text files placed in your device browsers to store your preferences.
Most browsers allow
you to block and delete cookies. However, if you do that, the service may not work properly.
Unless you have
adjusted your browser setting so that it will refuse cookies, our system will issue cookies when
you direct your
browser to our Website.
Pixel tags/web beacons – A pixel tag (also known as a web beacon) is a piece of code embedded on
the Website that
collects information about Users’ engagement on that web page. The use of a pixel allows us to
record, for example,
that a user has visited a particular web page or clicked on a particular advertisement. We may
also include web
beacons in emails to understand whether messages have been opened, acted on or forwarded.
Mobile device identifiers – We may share the advertising identifier associated with your mobile
device or tablet
(such as the Apple IDFA and Google Advertising ID) with advertisers. It is used to identify your
device for
internet-based advertising.
For instructions for using the advertising choice mechanisms provided by the most popular mobile
operating systems,
visit the NAI’s Mobile Choices page here.
Event tagging – Event tagging (including Facebook App Events) allows us to track actions that
occur in the Website
such as application installs and purchase events. By tracking these events we can view
analytics, measure ad
performance, and build audiences for ad targeting.
Behavioral advertising – We may partner with a third party to either display advertising on our
Website or any
application accessible via our Website or to manage our advertising on other websites (for
example, using custom
audiences on Facebook). Our third-party partner may use technologies such as cookies to gather
information about
your activities on our Website and other websites in order to provide you advertising based on
your browsing
activities and interests. We do not control these third parties’ tracking technologies or how
they may be used. If
you have any questions about an advertisement or other targeted content, you should contact the
responsible party
directly. If you wish to opt-out of interest-based advertising click here. Please note you will
continue to receive
generic advertisements.
YOUR RIGHTS OVER YOUR INFORMATION
General rights
We appreciate that by law and subject to certain conditions, you may have a number of rights
concerning the personal
information we hold about you. If you wish to exercise these rights, you should contact our Data
Protection
Officer.
These rights include the right to access the personal information we hold about you, the right
to object to the
processing of your data, the right to correct the information we hold about you, the right to
obtain a portable copy
of personal information you have provided to us, and the right to withdraw any consent provided.
In some
circumstances, you can ask us to delete the personal information we hold about you. You will not
be discriminated
against or treated differently should you choose to exercise any of your rights.
Please note that these rights are not absolute and requests are subject to any applicable legal
requirements, and
other legal obligations. We may also rectify, replenish or remove incomplete or inaccurate
information, at any time
and at our own discretion, in accordance with our internal policies.
Right to complain to a supervisory authority – You also have the right to complain to the
relevant data protection
supervisory authority about our processing of your personally identifiable information.
Rights in direct advertising
If we process your personal information for the purpose of direct advertising, you have the
right to object at any
time to the processing of personal information relating to you for the purpose of such
advertising; this also
applies to profiling, where appropriate, insofar as it is associated with such direct
advertising.
You may opt-out of receiving commercial messages from us by following the instructions contained
in those messages
or by contacting Customer Support. In the event of your objection to processing for the purpose
of direct
advertising, we will no longer process your personally identifiable information for these
purposes.
Data deletion request – To ensure the security and privacy of our users, we now require all
users to re-verify their
identity before we can process any request to delete their account data. This additional step
helps us confirm that
the request is being made by the rightful account holder.
If you wish to submit a data deletion request, you will be asked to complete a re-verification
process, which may
include confirming your identity through email, phone, or other secure methods. We appreciate
your understanding and
cooperation as we work to maintain a secure and trustworthy platform. For further information,
please contact our
customer support team.
Opt out preference signals – You may opt out from the collection of non-essential device data on
your web browser by
managing your cookies at the browser or device level. You can turn on Global Privacy Control in
your web browser or
browser extension. Please see the California Privacy Protection Agency’s website at
https://oag.ca.gov/privacy/ccpa
for more information. We will honor opt out preference signals for each browser where you
implement such signals. In
addition, if you wish to opt-out of interest-based advertising, click here (or, if located in
the European Union or
United Kingdom, click here). Please note, however, that by blocking or deleting cookies and
similar technologies
used on our Site, you may not be able to take full advantage of our Site or services.
U.S. State Privacy Rights – U.S. state consumer privacy laws (including those of California,
Nevada, Colorado,
Virginia, and Utah) provide their residents with additional rights regarding our use of their
personal information.
California provides its residents a number of additional rights, including right to certain
information which is
included in this Privacy Policy (for example, what categories of information do we collect about
Users and with whom
do we share that information). Additional rights for California residents include the following,
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website
that are California
residents to request certain information regarding our disclosure of personal information to
third parties for their
direct marketing purposes.
California’s Consumer Privacy Act (“CCPA”) prohibits a third party from reselling personal
information unless you
have received explicit notice and an opportunity to opt-out of further sales. The following
businesses purchase
personal information from us and may resell that information. To opt-out of those sales, please
[visit that
business’s opt-out notice at link provided below/[OTHER INSTRUCTIONS]].
California law allows you or a legally authorized person to make a request to know or delete
your personal
information. INSTRUCTIONS. A request to know or delete must
Provide sufficient information that allows us to reasonably verify you or your authorized
representative,
including…[ADD]
Describe your request with sufficient detail to allow us to properly understand and respond.
Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:
Confirm whether we process their personal information.
Access and delete certain personal information.
Data portability.
Opt-out of personal data processing for targeted advertising and sales.
Colorado, Connecticut, and Virginia also provide their state residents with rights to:
Correct inaccuracies in their personal information, taking into account the information’s nature
processing
purpose.
Opt-out of profiling in furtherance of decisions that produce legal or similarly significant
effects.
Nevada provides its residents with a limited right to opt-out of certain personal information
sales.
How to Exercise your rights
To exercise any of these rights please email us at dataprivacy@xanthea.ca. We may need to
verify your identity and
place of residence before completing your rights request.
Please provide (1) sufficient information to allow us to verify that you are the person about
whom we collected
personal information (this will require you to send an email from the account in question or
login credentials).
Please also provide (2) a sufficient detail in your request to allow us to understand, evaluate,
and respond. Each
request that meets both of these criteria will be considered a “Valid Request.” We will contact
you if we need
additional information to verify your identity. We will only use personal information provided
in a Valid Request to
verify you and complete your request. You do not need an account to submit a Valid Request. We
do our best to ensure
that we respond to Valid Requests within one month unless otherwise required by law.
If you are a California resident, you may also authorize an agent (an “Authorized Agent”) to
exercise your access,
deletion, and correction rights on your behalf. To do this, you must provide your Authorized
Agent with written
permission to do so, and we may request a copy of this written permission from your Authorized
Agent when they make
a request to exercise your rights on your behalf.
We will not charge you a fee for making a Valid Request unless your Valid Request(s) is
excessive, repetitive, or
manifestly unfounded. If we determine that your Valid Request warrants a fee, and we are
permitted to charge a fee
under applicable laws, we will notify you of the fee and explain that decision before completing
your request.
If you are a registered User, you can update certain information, including personal information
associated with
your account by logging into your account and editing your account details.
We will not discriminate against you for exercising your rights. We will not deny you our goods
or services, charge
you different prices or rates, or provide you a lower quality of goods and services if you
exercise your rights.
However, we may offer different tiers of our services as allowed by applicable data privacy laws
with varying
prices, rates, or levels of quality of the goods or services you receive related to the value of
personal
information that we receive from you.
In some jurisdictions, an individual has the right to appeal a business’ response to his or her
request through an
appeal process. You can appeal our response to your data request by emailing us at
dataprivacy@xanthea.ca.
We will provide a timely response to your request with forty five (45) days. If you disagree
with our assessment, we
will provide you information on how to appeal the response, as provided under applicable
law.
HOW WE PROTECT YOUR INFORMATION
We have in place, physical, electronic and operational procedures to protect the information
that we collect. We
adopt appropriate data collection, storage and processing practices and security measures to
protect against
unauthorized access, use, alteration, disclosure or destruction of your personal information,
username, password,
transaction information and data stored on our Website. Our security measures are reviewed
regularly and updated in
keeping with technological advances.
The safety and security of your information also depends on you. Where we have given you (or
where you have chosen)
a password for access to certain parts of our Website, you are responsible for keeping this
password confidential.
We ask you not to share your password with anyone. If you believe your password or account have
been compromised,
please contact us immediately at [INSERT].
Unfortunately, the transmission of information via the Internet is not completely secure.
Although we do our best to
protect your personal information, we cannot guarantee the security of your personal information
transmitted to our
Website. Any transmission of personal information is at your own risk. We are not responsible
for circumvention of
any privacy settings or security measures contained on the Website.
SHARING YOUR INFORMATION
We do not sell, trade, or rent the personal identification information of Users to others.
However, there are
circumstances when we share your personal data with other companies in the MW Services Group,
with third parties
that provide services to you on our behalf, and with other third parties in the course of
complying with our legal
obligations.
With other companies within MW Services Group – We may share the information we collect with
other companies in the
MW Services Group for the purposes set out in this Privacy Policy. Please see “Transfers” below
for further
information on how we share information within the MW Services Group.
With third parties – We only share information with third parties in limited circumstances
including the
following:
when you allow us to share your information with third parties;
when providing you with products and services and notifying you about either important changes
or developments to
the features and operation of those products and services;
with our service providers to enable us to provide our services, such as companies that help us
with technology
services, storing and combining data, processing payments and redemptions or providing relevant
marketing and
advertising for our products and services. The partner companies will have access to your
personal information only
to perform services on our behalf and are prohibited from using your personal information for
purposes other than
those requested by us or required by law. Where service providers use personal information for
their own purposes,
where permitted by law, such service providers will act as data controller;
in response to lawful requests by public authorities, including to meet national security or law
enforcement
requirements, when ordered to do so by any regulatory body and/or under any legal provision
contained in the
governing law of a particular jurisdiction;
in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale
or transfer of some
or all of MW Services Group;
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety
of MW Services
Group, our Users or others;
when instructing and authorizing the financial institution with which a User’s account is held
to disclose any
information as may be requested by a regulator in respect of the User’s account;
to enforce our terms and conditions set out on our Website, to protect our rights and property
and the rights and
property of our customers and third parties, to detect fraud or other illegal activities, and to
comply with law or
legal processes; and
to perform customer due diligence including ID verification.
We may ask you to provide your image to assist us in verifying your identity. We may do this by
using facial
recognition technology provided by third parties (including, but not limited to, Sumsub) that
determines whether the
photo you take matches the photo in your identification document. The facial recognition
technology provided by
these third parties collects information from your image capture, including biometric data, and
may share this
information with us. Biometric data is stored by the third party service provider in accordance
with its privacy
policy and is stored by us, until such time as the initial purpose for collecting or obtaining
such information has
been satisfied or within 3 years of your last interaction with us, whichever occurs first,
provided we have no other
legal obligation to retain such information for any longer period.
Categories of Information We May Share – In the preceding twelve (12) months, we have disclosed
personal information
for a business purpose to the categories of third parties indicated in the chart below:
Personal Information Category Category of Third-Party Recipients
Business Purpose Disclosures Sales
A: Identifiers. The merchant from whom you’re making a purchase or redemption
Third-party identity verification service providers, to verify your data (Sumsub)
Game providers to determine eligibility
None
B: California Customer Records personal information categories. The merchant from whom you’re
making a purchase or
redemption
Third-party identity verification service providers, to verify your data (Sumsub)
None
C: Protected classification characteristics under California or federal law. Third-party
identity verification
service providers, to verify your data (Sumsub) None
D: Commercial information. The merchant from whom you’re making a purchase or redemption
None
E: Biometric information. N/a None
F: Internet or other similar network activity. None None
G: Geolocation data. The merchant from whom you’re making a purchase or redemption
Game providers
None
H: Sensory data. N/A None
I: Professional or employment-related information. N/A None
J: Non-public education information. N/A None
K: Inferences drawn from other personal information. N/A None
Aggregated information – We may also share generic aggregated demographic information not linked
to any personal
identification information regarding visitors to and Users of our with our business partners,
trusted affiliates and
advertisers for the purposes outlined above.
Transfers – MW Services Group operates in several international jurisdictions and personal
information we collect
may be transferred to, and stored and processed by, individual companies in the MW Services
Group or third parties
in the European Union, or any other country in which we or our third party processors maintain
facilities. We will
ensure that transfers of personal information to any country or organization are subject to
appropriate safeguards.
Additionally, without limitation and where applicable, when transferring personal information
from the European
Union, we may use standard contractual clauses approved by the European Commission or otherwise
adopt other means in
accordance with European data protection laws for ensuring adequate safeguards.
OTHER IMPORTANT INFORMATION
Compliance with Children’s Online Privacy Protection Act – Protecting the privacy of the very
young is especially
important. For that reason, we never collect or maintain information on our Website from
individuals we actually
know are under the age of 18, and no part of our Website is structured to attract anyone under
the age of 18. No one
under the age of 18 may provide any personal information to or on the Website. If you are under
18, do not use or
provide any information on this Website or through any of its features or provide any
information about yourself to
us, including your name, address, telephone number, email address, or any screen name or
username you may use. If we
learn we have collected or received personal information from someone under the age of 18 years
old, we will delete
that information. If you believe we might have any information from or about a child under 18
years old, please
contact us at dataprivacy@xanthea.ca.
Do-Not-Track Signals and Similar Mechanisms – Some web browsers may transmit “do-not-track”
signals to the websites
with which the user communicates. Due to the different ways that web browsers incorporate and
activate this feature,
it is not always clear whether users intend for these signals to be transmitted, or whether they
are even aware of
them. As there is currently no industry standard concerning what, if anything, websites should
do when they receive
such signals, our Website currently does not act in response to these signals. When a final
standard is established
and accepted, we will reassess how to respond to these signals.
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated from time to time to reflect changes in the way we work or
the way our work is
regulated. We will notify you of material changes and, where required by law, will obtain your
consent. Notice may
be by the posting of such changes on our Website or by other means in accordance with applicable
law.
Any changes to the Privacy Policy will become effective when the updated policy is posted on our
Website.
We encourage Users to frequently check this page for any changes to stay informed about how we
are helping to
protect the personal information we collect.
DEFINITIONS
Personal information means information that identifies (whether directly or indirectly) a
particular individual,
such as the individual’s name, postal address, email address, and telephone number. When
anonymous information is
directly or indirectly associated with personal information, the resulting information is also
treated as personal
information.
Anonymous information means information that does not directly or indirectly identify, and
cannot reasonably be used
to identify, an individual.
Aggregate information means information about groups or categories of customers, which does not
identify and cannot
reasonably be used to identify an individual customer.
CONTACTING YOU VIA EMAIL OR TEXT
You warrant any contact information you provide, included (but not limited to), your email
address and mobile phone
number is true and accurate. You further warrant that you are the telephone subscriber and/or
that you own or are
the authorized user of any telephone numbers that you provide to us. You acknowledge that by
voluntarily providing
your telephone numbers to MW Services Group, you expressly agree to be contacted at the
telephone numbers you
provide. You consent to receive pre-recorded voice messages and/or autodialed calls (including
text messages) by or
on behalf of MW Services Group relating to:
this Privacy Policy and any associated terms and conditions;
any transaction with MW Services Group related to your account; and
promotions from MW Services Group.
The above communications may be made by or on behalf of us, even if your phone number is
registered on any state or
federal Do Not Call list. You acknowledge that you may incur a charge for these texts or calls
by your telephone
carrier and that MW Services Group will not be responsible for these charges.
CONTACTING US
If you have specific questions regarding your personal information or how we use it, please
contact our Data
Protection Officer directly by email at the following email address dataprivacy@xanthea.ca and
specify your place
of residence and the nature of your question.